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SAP Logon Pad Empty


When trying to log on to SAP using Winshuttle software, the list of available SAP systems is empty. This prevents the user from selecting the SAP Server for running or recording a script. To resolve this issue, you need to configure the Winshuttle software to point to the saplogon.ini or SAPGUILandscape.xml file.

Works with  Studio 10x,11x ,12xand all supported SAP GUI Versions


The reason behind this issue is that the software fails to read the saplogon.ini / SAPGUILandscape.xml file, which normally includes the SAP systems that the software relies on to populate the list of available systems.


To locate the saplogon.ini / SAPGUILandscape.xml file, please follow these instructions:

  1. Open your SAP Logon Pad.
  2. Click on the button located in the top left corner.
  3. From the dropdown menu, select “Options”.


  1. Choose “SAP Logon Options” from the menu.

  2. Select either “Configuration Files” or “Local Configuration Files” based on what is populated in your system.


Depending on your SAP GUI Version, you can find the path to your saplogon.ini file or SAPGUILandscape.xml in the Connection string.

If you are using SAP GUI 720, SAP GUI 730, or SAP GUI 740, you should locate an saplogon.ini file.

For SAP GUI 740 with NWBC (NetWeaver Business Client) or a higher version, you should expect to find an SAPGUILandscape.xml file.

Once you have identified the appropriate file, you need to direct the Winshuttle software to use that logon file.


For Winshuttle versions 11.x, 12.x, and 20.x, follow these steps:

  1. Launch the Winshuttle software and click on the “Options” button.
  2. Choose “SAP Settings” from the menu.
  3. Paste the complete file path, including the file name and extension, of the logon file in the designated field. Alternatively, you can click on the “Browse” button to locate and select the file.


For Winshuttle Version 10.x, please follow these steps:

  1. Open the Winshuttle software and click on the “Tools” menu.
  2. Locate and click on the Options icon.


3) Click the SAP Defaults tab.


  1. Click on the search icon located next to the SAPLogon Ini Folder box. Browse to the relevant path and then click OK.

After completing these steps, you should now be able to view your list of SAP systems.

Additional Information:

If you have followed the steps to map your saplogon.ini file or SAPGUILandscape.xml within the Winshuttle Application, you should also revisit the SAP Logon Options in the SAP GUI by following Steps 1, 2, and 3 mentioned earlier.

In addition to Configuration Files and Local Configuration Files, you might also have a Server Configuration Files option, which utilizes a Configuration File saved to a network location.



If you have a file path defined here.


If so, go back to Tools, Options, SAP Defaults within the application and browse to the Network Location as opposed to the Local Location
If browse to your SAPGUILandscape.xml, in order to see this you may need to select SAPGUILandscape.xml
9.png to 10.png 

Note:- Winshuttle does not support centralized sapuilandscape.xml file on http url or site.


Customer needs to copy the xml file from URL  to local desktop,

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