Issue:When attempting to test a new connection from the Spectrum Management Console to an MS SQL server, the following error is encountered:"The connection test failed. Reason: Exception while trying to…
Instructions:An error was encountered while attempting to connect to SAP using a Winshuttle product.SAP error type: Connect to SAP gateway failedError details: Internal error (this return code should be handled…
Instructions:The problem arose after upgrading MS Office. The problem is specific to cases where Single Sign-On (SSO) is enabled. No path is available under the "XML Configuration File on Server"…
Works with Studio 11.x, 12.x , 20.x Solution: To ensure that Winshuttle is utilizing the correct SAP logon file, please navigate to Studio > Options > SAP settings. If…
Instructions:When trying to log on to SAP using Winshuttle software, the list of available SAP systems is empty. This prevents the user from selecting the SAP Server for running or…
Instruction:We are currently in the process of testing the logon credentials that I have assigned to a Winshuttle service ID, which will later be used as a Runner ID.During the…
Instructions: While trying to record or run a script in GUI scripting mode customer is receiving the error message "Error: Script could not be attached to SAP GUI".Works with Transaction 10,…
Symptoms:DB apply that won't come up since a hard crash yesterday.Here are the actions taken:After using WRKDG with Option 8 and F8, it was observed that Apply Session <x> was…
Symptoms:When checking the WRKDG command, the DB target is displayed as "P" for Partial Status.The DBAPY process failed with ending code 0.The DB apply job log does not provide any…
